I placed an order on 4/15 and paid for expedited shipping which said they should arrive in 3-5 business days. They charged my card on 4/15 for $945.55 but when I tried to track my order a couple of days later I found on the website in fine print about a holiday closing which I assumed meant Good Friday but they were closed for an entire week! I thought it would still be fine if they would ship the following Monday but I tried calling numerous times and at every time of day I got a message saying due to heavy call volume they could not take calls and to chat with them on the website or email customer service. No option to even leave a message. Well the chat feature was also not available so my only option was to send an email on 4/22 to inquire and tell them I was almost out of contacts and paid expedited shipping and needed my order and what I got was an auto reply saying I should receive a response in 1-2 business days. I looked them up online which I wish I would have done before I ordered and found very bad reviews so I was forced to order from another company that would have the contacts to me within 2 days at a higher cost. There was no option to cancel the order or speak to anyone and the next time I heard from them was May 1st telling me the order was shipping and asking me to rate their service!! Don't have the contacts yet but their service is horrible and unacceptable and I will never order from them or recommend them even though their pricing was lower! Buyer beware - you get what you pay for and I would avoid doing business with them!!