No confirmation was presented before payment was processed, resulting in my package being sent to an out of date address. I was then given the run around between DHL, USPS, and completely ineffectual customer service despite immediately calling customer service in addition to using the online form to attempt to stop the shipment. I’m now out the price of expensive sunglasses with nothing to show for it and without being able to obtain useful help from anyone in the chain. What an experience
1 month ago
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