I placed an order for Oakley frames only on April 11. The nearly $100 amount was deducted from my bank account on April 23. I phoned on May 1 asking where my frames are. They told me they should arrive within seven days. Then a few days later I received an email saying the frames were on their way. Then I received an email saying the frame color was no longer available. I would receive a refund. I never received the refund but within a week of that last email, the frames, in my chosen color, were delivered. What? Customer Service is sorely lacking. I love my new frames but I will not order from this company again.