Please avoid this company at all costs!!!! Received the couch, immediately I noticed the faults I reported them, they also caused damaged to my property which they refused to take responsibility. The couch arrived with too many damages which has caused injuries to my toes and my nephews leg.. contacted this company 2 days after the couch was delivered and I have been contacting them almost everyday to get it rectified, I told them I wanted my money back as I was within the 14 days guarantee I was informed that the 14 days had run out but how? The case handler prolonged contacting me to ensure the 14 days run out however I was calling almost everyday stating I would like to cancel and the item should be collected as nothing was being resolved. When I initially placed my order I did it through the sales manager Ruth who was happy to take my calls everyday when the couch was in production, when I requested to speak to her today I was informed she doesn’t take calls. This company has been trying to fob me off. The couch delivered, the injuries and the damages caused to my property has affected me mentally and currently I have not been able to go back to work as I am so depressed, waiting for next week to start a court case. Please DO NOT purchase from this company, take ur money elsewhere.