Having seen an ad on TV, I went to the Watford branch to have a look at the sofas. First of all I was very impressed with the showroom and the polite and curtious service that was given to me. The quality of the products is impressive and I fell in love with one style instantly and ordered there and then. When I returned home I was concerned if the sofa would go up the staircase and when I called back the manager Michael and also Moez arranged for a team to come to my house to check if the sofa would fit. They have all been fantastic and I also ordered an armchair and matching footstool as well and my daughter has already made a choice for her own home. I am very happy!!