Excellent service from the sales rep Simon (bless his patience!) to the surveying to the fitting crew and to the finance department. Everyone was very pleasant and professional. I took Simon's advice on board and decided on white for the front door interior instead of dark grey, I am very glad that I did so as the hall is now very bright. The fitting crew could not have been any nicer and they even fitted a curtain rail for me which was not in their job description. Thank you Tony and the lads! Apart from the beautiful look of the window and the door I cannot comment any further yet as the weather has been too good and too warm to put the door and the window to the test to see any improvements regarding the temperature in the house. Roll on next winter!