I received my product and I noticed a corner of the crate was pushed in. After unpacking the go kart I found damaged parts and paint. I filed a damage report and provided all necessary pictures and documents. The response when I finally received one was unbelievable. They blamed the trucking company and stated because I didn’t note it on the shipper receipt nothing they can do. Oh they can sell me the damaged parts at cost, no mention of adjustment for the damaged paint. I wrote them and explained (not that common sense would come in to play) hard to see any damage till product was unpacked! I tried contacting them by phone was repeatedly told we will call you back, which ever happened just excuse after excuse. I never realized I purchased the go kart from the trucking company! Whatever happened to doing the right thing and take care of the customer. This purchase was not cheap $1400.00 hard earned. In closing if you have damage you are on your own, unless you have x-ray eyes and can see through the packaging!! I’m sure they don’t care about my review.