If I could give this company a zero, I would. Our entire order was all wrong. a defective liner (Also not the upgraded when we ordered). A cheap pool instead of the upgraded resin pool we ordered. No nuts and bolts. After weeks…many phone calls and emails and zero attempts to reconcile with us, we called our credit card company And we let them open up their own investigation on the matter. Now that funds are withheld we’re getting all kinds of calls and emails. None of which are apologetic or empathetic, just how they want their money. Horrible horrible people. Do not walk away from this company, but RUN!