Have sent several emails and called several times and left messages (no answer of course) AND STILL NOTHING!!! C’mon people, get it together! You have several businesses under the same owner and I don’t understand how. Your customer service is a joke! I get it, times are tough right now but you’ve had months to adjust to the new standards! 🤦🏼‍♀️ As of July 21 our pool pump blows sand in the pool no matter what we do. Bought another 200lbs of sand thinking that was the issue and it wasn’t. I have tried contacting familypoolfun for advice and they dont return my calls. Am now in the process of filing complaint through the Better Business Bureau. Oh and when you call and get their voicemail, the owner says God Bless. What type of Godly being treats people with such deceit?!? ***Take my advice as well as many others, spend your hard earned money elsewhere!!!***