experience positive until point of sale. Jay was super responsive on front end of transaction returning all calls and texts promptly. All down hill after sale. impossible to reach any one, no communication or status update, numerous false promises and changes to timelines. I was initially told that my pool would be delivered 4 weeks after purchase - that was in May. Heading into end of summer and still nothing. I have challenged charge through my bank and want a full refund. Pity no zero star option.
4 years ago
FamilyPoolFun has a
2.2
average rating
from
159
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