Service from HELL. You need prayers from everyone if you use their service. I have never encounter such bad malicious service EVER in my entire life. I would rather clean the house myself 100 times than to deal with their service. Firstly they are late for 45 minutes. During that time I tried calling customer service and online chat. NO ONE, ABSOLUTELY NO ONE answered. You will just get redirected to voicemail with all the options and GOODBYE. When they finally arrive, the first thing they do is to try to scam more money. They say my house has a lot of glass and so they cannot clean it properly, UNLESS I pay more. ( which I am already paying 250 pounds for a one bedroom). When I refuse and say it is ok,(which is not) he just stared at me with hatred and LEFT MY HOUSE! I am lucky I still have 30 days on my tenancy and I am just leaving early. Or else, I would have lost all my money on the property rental deposit. AND they knew that. Completely rude and condescending team, smoking right outside my house. Truly Truly SERVICE FROM HELL