Avoid this company like the plague. Their plumbers have a ‘routine’ they carried out on us... called us on the way said they can’t fix it (by this point already paid £98...) without even seeing the tap?! Then tell us it will be £196 MORE to fix it (tap washer). He turns up for 2 minutes and because we refuse and then leaves. He was also drunk. Can’t get through to anyone at Fantastic Services- had to contact their Founders (happy to provide everyone here their contact emails and will also post these on consumer forums if needed and no refund given) and got a response this morning from Customer Services asking us for £196 to fix the problem! SCAM COMPANY. Currently reporting them to Trading Standards, the Met Police and Action Fraud as I type. I am also performing a chargeback with my card and advise everyone to do the same. Good luck to all others who have been scammed. New customers RUN FROM THIS COMPANY LIKE YOUR LIFE DEPENDS ON IT.