****APPALLING APPALLING APPALLING***** And getting worse all the time - no lessons learned just one bad experience after another! No loyalty and continuously bad services all round! While Rune Sovndahl and Anton Skarlatov, co-founders and CEOs of (definitely NOT) Fantastic Services appear to be heading out to their little events in the hope of winning awards for their business it makes me wonder if they actually have any idea of what is actually going on within their company! Do you gentlemen? Perhaps you should do a little investigating of your own and when you do maybe you will discover just how appalling your customer service team are and how they do not actually resolve, improve or indeed learn from their mistakes and failings. I have a plethora of stories that may make you rethink your business model and if you want to take part (and/or hope to be nominated again) in the future for further awards then perhaps you should hear some of the real stories of the cleaners you are sending out (or, as the case may be, often NOT sending out with no notification as to why) for your (not so) fantastic cleans! THEN you may want to realign things because your business will not survive otherwise! Good luck because you're gonna need it! Check out just a few of the photos of how these cleaners seem to think it's acceptable to leave beds at the end of their clean!!!! It's laughable! One cleaner actually asked me to explain to her why I didn't think it was acceptable!!!! I mean the duvets weren't even pushed into the duvet covers properly or entirely, beds were left without a bottom sheet (even though there is a service cupboard FULL of sheets and cleaning products), pillows without pillow cases, beds actually not even made - it's a joke. They're having a laugh. I asked one cleaner whether they are professionally trained to clean and why she thought the beds were acceptable and she told me 'yes, they are trained but not many people want their beds made'!!!!!! I mean......what??????