Cleaner never turned up. I was double charged. Last 3 cleaners who turned up provided sub average prices. The list of f*ck ups is very long. Unfortunately I pay for the premium membership with them that is ment to give me priority support and service and what ever other BS they promised me to get a yearly fee of over 100 pounds to sign up. I have no problem with paying but I expect a certain level or quality and professionalism. I have been met with random price increases. I get hung up on when I challenge their decision on double charging me. Very very poor services and less than average cleaners. This company makes my blood boil. Do not used these crooks under any circumstances. If only they put half their effort in giving a quality services as they do in upselling the to their clients. Again do not use these fools.