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Aisha Yousuf
Don't use these guys! You will throw your money in the bin! Paid over £500 for after building clean where they state they will clean dust, debris and paint mark. Did a superficial clean only. They didn't clean skirting boards or door frames. They didn't have a ladder or step so no intention of cleaning the higher up areas. Areas completely missed that were in plain sight. They were paid specifically to do an oven clean service also. DON'T waste your money on them..I felt like I threw my money in bin. I was only refunded £75 of the cost after 1 week of back and forth messaging. Initially they offered me £15 off a follow up clean! Showed them lots of pictures and told them I had videos. There excuse was they did the best they could regardless of what point I made and which photo I sent. Just saw top of oven and full of grease. Disgusting company; charging ridiculous fee for a service they did not provide. Fake advertisement; things listed in an after building clean failed to be done. The cleaners were also off site for a total of at least 50 mins so the £75 wasn't really much of a compensation. I didnt have the energy or time to argue for more but don't want anyone else to make the mistake of booking this clean. I have however written another complaint after seeing the top of the oven. The people who performed my clean were 'SG CLEANING SERVICES LIMITED'. First I did not want to name and shame but the more I cleaned myself, the more upset I got seeing all the dirt and grime they failed to clean. Loads of paint marks too,which the description said would be cleaned off. Awful service. They should be reported to trading standards. Not sure how to post pictures on this review but I have loads.
1 year ago
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Fantastic Services has a 4.4 average rating from 1,145 reviews