I was with this company for over a year and had nothing but anguish and frustration! They have a great app, but their cleaners are very poor, particularly when it comes to ironing, which was the main service that I needed! Today, I decided to stop using them even though I renewed the annual membership, because they cancelled my cleaning session without notifying me! They confirmed it two days ago, then cancelled without any notification! When I called to enquire why my cleaner is not coming, they insisted that I requested the cancellation, which is simply not true! There was no apology, just insistence that I requested it, even though I repeatedly told them that I did not! Outrageously defensive and unprofessional behaviour! I am now left with a pile of shirts that I need to take to dry cleaners. I can not trust this company to continue to do business with, and I do not recommend them to anybody!