*edit* I was contacted by Fantastic Services after the 1st phonecall to clear up the refund situation and thanks kindly to the person I was in contact with, I was refunded in full *edit* Booked for Saturday 13th July. Two man team turned up to take down and remove the overgrown garden waste. Confirmed that there would be more than the single complimentary bag of green waste and I was happy to get a quote for the removal of the rest. The initial job was £259, the removal of the waste they wanted to charge me £660! I said no to the waste and there was no point in ripping up the garden to just leave it in a state so I told them "thanks and have a nice day". I was expecting some kind of cancellation fee or even a 'we turned up but didn't do the work' fee, but I got charged 100% of the booking! £259 for them to turn up, try and charge me £660 and leave doing NOTHING and I still had to pay. NEVER use this service! Ever! You will get screwed over and I need to contact my credit card company now to see if there's any kind of refund they can provide through them as the company was not helpful in any way!