DO NOT BOOK. Absolute Crooks! Unprofessional, incomplete work and rude. We booked them to do a beginning of lease clean as we were renting our unit out. We had already paid them the full amount of what they said would be the cost of the cleaning service. Except when their cleaners arrived they started asking us pay them extra for doing basic cleaning like the oven or cleaning the windows. We suspect that given the force at which they pushed these additional payments that that is what their salary is based off. We spoke to their manager several times and so did the cleaners but the cleaners insisted that we had to pay them more. When we kept refusing he got abusive and told the manager that we had been lying and said they wouldn't do the job. For which we had already paid over $600 for. They even claimed that the outdoor space was too big. (it was a small balcony of a 2 bed, 1 bath apartment not even large enough to fit a table on!) Our place was not properly cleaned at all. We sent videos and photos but was not offered any compensation. And there was damage done to our window locks. When we called fantastic services to either refund or complete the job, we never really got any resolution. To be compliant to rent out the agent had to get another cleaner to come out which was several hundred dollars more after we had already paid Fantastic Services over $600!! Their customer service line is an answering machine, nobody ever picks up and now we understand why. This company caused us a great deal of stress on top of the money we spent.