If it was possible to give zero stars I would. Two months ago they did a house move for me. Lied about the time it took (until I advised them I had cameras in the flat), they managed to get ‘lost’ and take nearly half an hour to drive one block up on the sane street (literally from #90 - #140 on the SAME STREET, 100 metres apart), 1.5 hours to improperly reassemble my bed which is 8 screws (he managed to only do 4 and had to come back another day after I complained because the bed nearly fell apart on first use). Worst of all, he somehow managed to also stain my mattress with his BLOOD. Then they said they’d send a cleaner who didn’t turn up on the appointed day with no communication and I wasted 4 hours waiting for nothing. Had to buy a new mattress and out nearly £500 and am still trying to get compensation from them two months later. Nightmare.