Fantastic Services starts out on a good premise, but completely lacks the business basics that would make this a useful service. Our experience was dreadful at best. This was to do with a number of factors: quality of cleaning, customer service (or, rather, lack of it), and lack of infrastructure. The quality of the service was mixed, depending on the cleaner at the apartment, but it was never up to the standards of our current cleaner, who is an independent professional (and that costs roughly the same). Importantly, Fantastic Services assigned us three cleaners in just a couple of months (without us requesting it, and without notice). Every single time the apartment keys had to be handed over to the cleaner by us (contrary to the misleading claim on the company website - see photo below). This process entailed us taking time off during working hours. When we could not hand over the keys, Fantastic Services tried to charge us for a service that never took place. What's worse is that when we complained about the above, and asked for a refund, we were only given the option of a credit towards a new service, which, at that point, we obviously did not want anymore. In short: good concept, terrible execution, even worse customer service.