We have used Fantastic services on numerous occasions. They were never 100% great but they got the job done for a decent price. However, we last used them to pack our house for a move for the first time. They hired "kate's guy limited" and we are 100% sure they stole more than £300 cash in an envelope in clothes draw, which was our daughter's birthday money. As soon as they packed and left, we realised that we left the money in the draw. We went through everything 3 times, couldn't find the cash just the empty envelope. We rang Fantastic services, they rang the guys, they denied it, fantastic services took their side. We opened up a police investigation. The fact that fantastic services are just a market place for any service company to do the work, you might as well deal with companies directly. You will get a better service and full responsibility for everyone involved.