**Use mybuilder.com instead** Used Fantastic Services for business use to assist repair a reception desk and to repair holes in a plaster wall in one of our locations. The cost of the project was incredibly expensive - £659 we decided to proceed which was our first mistake. The job was 'completed' and after the visit it was discovered that the wood they used had nails coming out of it as they attached wooden boards to the reception desk and the nails came out the other side. This caused customers and staff to catch themselves on the sharp side of the nails which was very bad craftsmanship as clearly they didn't look for this. Further to this, the wood they used was plywood and started to peal away and anyone familiar with plywood knows that the wood to be painted needs to be sanded and coated in varnish for paint to catch. The plastering they did in the hole was okay but even though there was paint on site, was left unpainted/unfinished depending on how you wish to look at it. After highlighting this to Fantastic Services that we weren't happy with this so hadn't yet paid the remaining balance, I was then told that someone would come out to sand the table and apply the coat of varnish and we booked in another date. The person used then cancelled our date and I was contacted again by whom I presume was another representative of Fantastic Services who failed to look at my previous complaint and thought we needed something completely different. I then re-explained the situation between 2 people and one on the phone and I was further promised a visit for what was previously promised. We then got our visit from the contractor who refused to do the jobs promised by Fantastic Services (It should be noted they did pull the sharp nails out) but was very rude about the whole situation. This prompted further discussions with Fantastic Services and after 2/3 months of back and forth they finally agreed to honour the offers previously stated when the full payment has been received, I believed this to be fair so we made the full payment. Today we have received an email stating we are now going to be getting quoted for this work instead of honouring the previously agreed and stated agreement with Fantastic Services. (This has been going on since November) Complete nightmare and I would recommend anyone who has read this far to stay clear of them and use mybuilder.com instead which is a fantastic website I've used since for other jobs and their price have been fair, professional and great!