Booked After-Builders cleaning, in an empty 2-bed flat, specifically discussing hard-to-reach dust, and all windows (frames not glass) while booking. When they left there was dust in most "hard to see" areas (ie they only cleaned where I could see it). Pass a finger at the top of a door, cabinet, any light fittings, radiators etc - and it's still filthy. Even kitchen cabinets. But most notably the windows were FILTHY, literally untouched. Response and customer service afterwards was just as bad, if not worse! Once they took the money they were very hard to get hold of and avoidant. I uploaded 50 (!) pics and videos of the terrible results and all they offered (after a week's chase!) was for me to PAY for another visit!! They claimed the cleaners didn't have enough time to complete the job as booked - even though they left EARLIER than the time allotted, and when I booked I was told they'd stay as long as it takes (I was happy to pay more if they do! Which is why the charge the next day!) When I said I'm not happy with their reply they promised to get back to me with an alternative solution - and then disappeared and stopped replying. (If you call to make a new booking, and anytime till you pay - they respond straight away. Classic.) When I posted a bad online review - they got back to me within 30 mins (after posting a template “apology” online, as they will do here, to pretend to handle the case. Well they didn’t, and again sold me the same lie about the time constraint. Shameful cleaning. Shameful customer service. Disrespectful handling. AVOID!