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Gareth Roberts
An absolutely shocking service. Terrible. I booked three services after my tenant vacated my house - cleaning, gardening, and upholstery cleaning. The cleaning was appalling. Over half of the specified tasks were not done, rotten food was left on the still greasy kitchen counter and a rubbish bag was left leaking on the kitchen floor. The property was then left unlocked. The gardener was two hours late. They over charged my debit card for the services, and charged me for 'membership' which specifically stated I did not want. They then took charges for rubbish removal, a charge they had not made me aware of at the time of my booking, and then charged me for more bags than the gardener took with him. I tried to resolve the issue constructively, but was met with a very defensive and dismissive attitude. i am yet to receive a refund for either the over charges on my card, or offered any kind of refund for the poor cleaning services. Avoid this company.
5 years ago
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Fantastic Services has a 4.4 average rating from 1,150 reviews