Their services are consistently poor. In the past I used their cleaning services, but stopped that for good after constant changes of cleaners or poor cleaning standards. Recently had no choice but to use them due to mice spotting, as Fantastic Services offered the first slot for pest control among the companies I contacted. Again, it was a nightmare. I was promised by the sales person that the first visit would be to identify and fill all gaps and put poisons, but leave only one gap for any mice to get out after being poisoned and the 2nd visit was to remove the poison and fill the one remaining gap. When the pest control technician attended the site, I mentioned what the sales person told me, but the technician said it was not true, as all holes need to be filled instead of leaving any gaps. there would be no mice after that visit as all gaps would have been identified and filled. But mice droppings were seen 2 days after his visit. There were still gaps either not identified or partly filled only. When I contacted customer services, they were not responsive at all. One of the people who answered my call refused to either put me through to his customer service colleague or give me his name, his attitude was appalling. For anyone who ever tried to get pest control services, try to find a company with good reviews, instead of a company providing cowboy services