I fell in love with the Lissom - Balfour immediately while shopping for a new watch. The vivid blue numerals contrasted beautifully with the white cream dial, and the font of the numerals was perfect.
The watch shipped quickly and arrived shortly after, which is great for impatience but I didn’t love not having a lower carbon option, just two day from the UK to USA. At any rate, I opened it and was immediately let down that all the blue (numerals and dials) were, in fact, nearly black. I only saw the blue when tilting the watch and getting light to glint off of it. I considered returning the watch because the blue I loved online almost didn’t exist on the piece. Farer’s response to my inquiry was informative, but unsympathetic.
I opted to keep the watch, and I’m having to fall in love with what it is instead of what I thought it was based on the website photos, and I’m over it, but I’m dismayed that the photos were misleading and that customer service didn’t address that or seem to care.