first time ive ever felt the need to review something online. Complete scam. purchased office from 6 months ago which now is no longer verified. site allows for product verification to be resent; the emails are duds. the two options given to follow up are email and live chat. i received an automatic response from my email saying it was blocked. live chat on three seperate occasions closed the chat. they make it seem as if it as accident but block your device. i could no longer access it on my computer when i asked them on my phone they blocked this when i would not provide them with my microsoft account details - this should not be required at all especially when i have provided the order number. accessed it again through a vpn and chat was immediately closed. company are a major scam steer well clear.