I don't think this is okay: Gentlemen, We would like to inform you that a consignment placed in our company (couriers on the highway) by a Red Cross officer here in Afghanistan is currently under security control in Turkey. Turkish customs office. As a company, we have done everything in our power to process the consignment from the Turkish customs office with all relevant documents. However, the Turkish customs office charges a fee of EUR 16 750 (EUR). NOTE: We want you to pay the above commitment as soon as possible so that you (highway couriers) can deliver the shipment as expected. Here is your tracking link and code so you can track your package as well as your payment confirmation.