Again I'm annoyed I have to give this company even one star. Today was the second time I had the misfortune to receive a parcel from this company, and the second time they messed it up. Their staff left a parcel on my doorstep when no one was home and I was not due to be home for several days. €200 worth of goods just left on a main road!!! Lucky a neighbour spotted it. The worst thing is that I requested a change of delivery address four days ago which was clearly ignored. Now I know why the previous parcel went missing, because they probably left it on the street for anyone to take. It seems to be nearly impossible to contact anyone in the company. The last time I ended up leaving them a bad review and they contacted me, asking me to forward the bad review so they could address it. I never heard from them again, Not even an apology for my son losing his birthday present. Absolutely appalling service. No wonder they have such bad reviews.