If giving Fastway zero stars for their service was an option that’s what I’d have picked. I knew they were poor at best based on previous deliveries with them but I recently ordered a product and paid for next day delivery. The next day came and I got an email from Fastway to say my purchase had been delivered when it most certainly had not been delivered. A brutal customer service system is all they have for trying to contact them with queries. No phone numbers work, just a form to fill in and no one gets back to your query. The seller managed to contact them and after a few days of trying to locate my parcel, it was noted as delivered by the driver but no signature included on the delivery and then they came back with a final response to say the parcel was ‘lost’. Pathetic company with a terrible delivery service.