I was home all day waiting for my package, nobody called. Then I get an email at 11:30pm from the website I ordered from, because Fastway didn’t bother to ring or tell me, that they had called and nobody answered. No email, no phone call, no word, nothing. I was here all day with a reactive dog who definitely wouldn’t miss a stranger on the step, quiet all day. And even if I had somehow missed them, they didn’t leave it on the step or around the side or under my car or even toss it over my side gate. NOTHING. Not even a text. Their website says to call the number in my “Welcome Email”. I did not receive a welcome email. I now have to email support, locate the depot warehouse and contact them and just try to find anyone that can tell me what to do. A lot of hassle all because they didn’t even bother coming. I’ve heard horror stories from others about Fastway but I had never dealt with them before this… never had postal problems before this either.