For the last 4 days, the server is down. I have more than 25 websites hosted on their servers. I'm receiving calls from my client for updates whereas for Fastwebhost their support does not come on chat, email, or respond to your Tickets. There is no communication from them whatsoever. Running a hosting business it seems they don't even have a backup plan for such a crash. I worst part is they leave their clients unattended with no updates. I just hope and pray that I get my clients data which is highly crucial. Such an attitude of chopping off support lines at such times speaks a lot about the FastWebHost attitude and company values. I regret I choose them as a service provider.