I paid a deposit of £3,701 with the rest being paid by the government scheme for an Air Source Heat Pump on January the 22nd and I am still waiting for an installation date. When I asked for my money back I was totally ignored by the owner Steve who refuses to give me my money back and refuses to contact me . I wander how many customers this has happened to by this company . You can't ring them because they are having technical difficulties more like they haven't paid the bill. They are even getting their employees to lie for them and cover the deciet. CAN YOU TRUST A COMPANY LIKE THIS ? And belive me when I say this is a genuine review. Let's see if the company responds to this review.