PLEASE PLEASE AVOID THIS COMPANY…NO REFUNDS EVEN THOUGH THE ERROR WAS ENTIRELY THIS COMPANY!!!! I have been placing my order with this company for a couple of months now. I placed my order for my contact lenses and soon realised I had put on the wrong prescription. I admitted my mistake and choose to take the wrong prescription and ordered the right one. I then received the wrong prescription and it was at this time I called and the guy over the phone apologised and chose to refund me. He then told me to call back as soon as I am ready to place my order and he will send my contacts. I did this a couple of weeks later, and another advisor refused to send me my contacts unless I paid more money for shipping!! I explained the situation for over an hour and he refused and did not want to give me back my money. I now have no contacts or money and every time I call they say that they’ll investigate but no thing is being done.