I ordered a scoby. It came in very pleasant packaging with full recipe and directions. I am extremely satisfied. I was surprised to even find PH test strips included. Very affordable and pleasant experience. I started my brew 3 days ago and I can see a new scoby already forming in my booch! Would confidently order any kombucha needs from them based off this experience and I use their website for education as well as troubleshooting (I got mold on a batch started from a friend and the website helped me learn how to avoid it with this batch) and recipes. Highly recommend