“I was disappointed because I ordered 3 of the Pu-Erh tea and only recieved 1. I was refunded for the 2 and told that they were out of stock. Is there a shortage of this tea for some reason llke tariffs ?”
Hi Dawn, I appreciate the feedback and want to apologize for the inconvenience — and thank you for your patience. While we did refund the items that weren’t in stock, I definitely understand the frustration. I’ll also reach out to you directly to make sure everything is taken care of.
“High quality products and fast shipping. Everything I have purchased from Fermentaholics has been excellent, from the my first Kombucha SCOBY to bottles to brewing flavors. From now own I will be ordering all my Kombucha supplies directly from them.”
“Hello Fermentaholics team
Thank you for my most recent order
Fast delivery and a great product
Looking forward to doing business with you again
JP Island Heights NJ”
“I am VERY happy with my purchase. The service was great and the items were exactly as advertised. I really appreciate the email thank you that I received from Fermentaholics.
I will buy from them again.”
“Awesome customer service and products I trust. I have bought a starter kit and additional products from Fermentaholics. They have been extremely helpful with problem-solving and helping me to make delicious kombucha!”
“I used to buy the "Get Kombucha" brand of tea, since I used their starter kit to start my Kombucha, but at some point, it became unavailable. So I looked for another brand of organic tea blend to replace it and found Fermentaholics. I'm glad I did. I have been very happy with the quality of the tea and prompt shipping.”
“Just started my first batch of kombucha after receiving my kit which included everything to get it going. I’m so excited to be making homemade healthy elderberry kombucha.”