“I contacted them about a product I was dissatisfied with and haven't heard back after a week. At this point I don't expect to, and I'm just thankful I didn't make a bigger purchase.”
Hello Hope,
I took a look into this and did not see any correspondence from you. Nonetheless, we are here to help, and I will follow up with you directly to help resolve your issue and investigate any potential communication disconnect. We appreciate the feedback and look forward to getting you back on track.
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