Have had great luck with Fetpack in the past. Order usually received in 1-2 days. This time many of the gift boxes I needed for Christmas sales were out of stock with no due date posted. Had to substitute color on 2 of the 3 box sizes I needed. In addition, placed an order on 16 Nov and has not arrived as of 23 Nov. Called Customer Service to help track delievery. Discovered company has been bought out and inventory transferred to Connecticut. Still waiting for a call from the Schrosel Paper representative to locate my order. Service needs to improve.