This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"I received a call from a very fast talking rep calling to tell me that I didn't order inserts for the trays I got even thought I already knew that. I had to listen to the voicemail 3 times to get the phone number because he said it so fast. The carry case I bought is nice, but does not stand up if the trays are not in it. The trays are nice"
"Products are ok, but the poor photos and no descriptions didn't help as I was deciding on my purchase. the earring stand is too curved to be of any use with earring cards. Cost of return is too high, so guess I'm stuck with it. The necklace folder is ok although black is a bad, bad, bad color for hanging anything on and the length of it isn't really accommodating my needs. What can I say? - the sales slips I got are really cheap both in price and quality. oh well. So much for keeping costs down!"
"Order came fast, great communication, will definitely use your company again! Thank You!"
"Love the chat. They were so helpful. It made ordering so easy! Thank you"
"My order had a clerical error. 4 of my items were wrong and I had misread the sizing and one was wrong on my part. It was made right but the lady was trying to charge me another $9 for shipping it was only when I said something about it that she recommended we split it. I didn’t have the energy to bicker about a couple bucks good customer service should have covered the entire measly $9 shipping. Though that was pretty petty."
There were errors on both sides, but as a courtesy we should have not split the $8.95 shipping cost. I have given you a Fetpak credit for $10.00 towards your next order. Sorry for the inconvenience.
Posted 2 days ago
"All items ordered were received and I am very satisfied with the quality of the products. Thank you."
"Very fast shipping. I recommend Fetpak, they have great products."
"good quality gift boxes, GROSS PACK bang up a bit so some damaged gift boxes"
"as always very fast service from fetpak. just love that company."
"Love every single box, Packed and shipped like lightning. Absolute quality for an outstanding price thank you I love them!! I will be a return customer over and over again! XO"
"ALWAYS prompt delivery and product is exactly as described ."
"Liked the product and it came quickly"
"Online ordering was easy & Items were received quickly."
"The necklace box was very classy."
"Easy to order and checkout. Shipment arrived as scheduled and the product I ordered is high quality. I will definitely use your company again and refer to others."
"Helpful instant chat and quick delivery"
"My Company has relied on Fetpak's offerings for nearly 20 yrs. Great prices & service on items we rely on to keep our products organized & displayed."
"Exactly as advertised. Thanks"
"Great sale, great delivery without any problems."
"You always make me happy! I purchased some sale bust forms for jewelry. They were pretty dirty. I really don't care because I intended to paint them but perhaps to keep others happy, you might mention 'as is' condition.
Again -- you all always make me happy. I'm a minor account but will always come back for good products and great service!
Hi Marion, item 175-3LC Necklace Bust Displays you purchased were Closeouts and listed as IR's. In the description it states there are minor stains and holder may be loose. However, we will look into making the description clearer. Here's the link... https://www.fetpak.com/product_info.php/neckform-10h-irs-p-8405 We appreciate you being a customer all these years, thank you.
Posted 3 weeks ago
"My order was simple, but ordering was painless and it came quickly!"
"Good prices super fast accurate shipping. Customer service is top notch. Try Fetpak you will be glad you did. Norm"