Zero customer service. Accidentally put in wrong time for concert ticket and immediately emailed fever.com to ask to change to time ( there was available seating to do this at the time) and got an email saying “ we are processing your request and a customer service representative will be in touch shortly”. Well that was 3 weeks ago and despite contacting them almost daily I have not heard anything back from them. Suffice to say there is now no more available seating to change the time of the tickets any more. Will I go through them again? NO, NEVER! Once they have your money that is the last you hear from them.