“I was charged twice for tickets and Fever admitted that their system has a billing flaw. They admitted to making a mistake yet still took our money, it's unbelievable! They are actually stealing from people. I will be disputing our charge with VISA so we will likely get our money back but I still wanted to warn everyone about this scam company. The concert was great but this ticketing company that the venue used, is a complete scam.”
“totally rigid and uncompassionate. last minute my son fell sick and i had requested for a change in date for the harry potter experience. submitted the medical cert for consideration but none was given at all. Had i known there was no chance i would have given the tickets away rather than wait for the outcome.
i would not book with them or thru ever again.”
“I had tickets for Friday 4/26/24 @ Bok auditorium, however, due to a severe lack of information regarding parking availability I lost 100.00 because we couldn't finding parking!!! It's in a residential neighborhood in SOUTH PHILLY! I would never have purchased these tix for this location if this was clear. I was not alone, so many people finally gave up after looking for over an hour. Never again! And it was for my birthday!”
“Horrible service they gave two fucls about you. And only price every event expense as if it's worth it. Jurassic Park was disgusting and never again with them! They don't care”
“If I could have rated it less than one star, I would have. I am out $250. This was my third time booking a Fever event. I’ll never do it again. I feel like I gambled and lost rather than purchased tickets for an event. I have complained to the better business bureau.”
“Purchased 2 tumblers at $24 each, super overpriced but figured, it's a special event might as well splurge a little. The tumblers were nowhere to be seen at the event, no apologies or acknowledgment was given. When I contacted them about this issue, after more than a dozen emails their only "solution" was vouchers to use at another event by the end of the year. They couldn't provide me with what I paid for and now expect me to spend more money because of their incompetence.”
“It's very strange rules there in this entertainment ticket platform. The tickets cannot be returned even it's more then a month left before the arrangement. I do recommend to find more flexible app to buy the tickets. Have had a bad experience with the Fever. I will definetely use it again.”
“They wouldn't return my money when I accidentally reserved a second table for a restaurant even though the restaurant said Fever would. They also would NOT let me use that money to book for another day. Unhelpful and honestly robbery.”
“So I reviewed a recent experience explaining that despite my being disabled and evidencing this I was made to wait outside a venue for almost half an hour because myself and my daughter had arrived minutes after the start of a performance I’d purchased tickets to see. Then to be told categorically and with some arrogance that we would not be given entry and to take it up with the ticket provider.
I have emailed and live chatted, both shutting down any option of any solution, the response to my review was met with contact us yet this company have absolutely no intention of offering any form of solution - they take your money and you can go sing if you think they are going to refund or transfer tickets as a solution option!!!
Out of pocket to the tune of £109.50 to be exact and can honestly say minus zero as a rating would be mine!
Joke of a company, have it it’ll be the last from me!!!!
And I wouldn’t recommend anyone purchasing from your company if you have the tickets away!!”
“1. I lost my bag there with all my cards and keys. I'm not allowed to go through it to look for it. Not even with accompaniment. I could pay for a new ticket and then I can go through again.
2. If you want Corona, you should go there. The groups are too large and there is no ventilation.
3. Overall, it's cheaply made. It's not worth it. There are no deeper facts or insights. Quite cheap...
1. ich habe dort meine Tasche verloren mit allen Karten und Schlüsseln. Ich darf nicht dadurch, um danach zu suchen. Auch nicht mit Begleitung. Ich könnte ein neues Ticket zahlen, dann kann ich ja nochmal durchgehen.
2. Wer Corona will sollte dahin gehen. Die Gruppen sind zu groß und es gibt keine Belüftung.
3. Insgesamt ist es billig gemacht. Es lohnt sich nicht. Es gibt keine tiefergehenden Fakten oder Erkenntnisse. Ganz billig halt…”
“I booked tickets for Titanic Museum in Chicago 3/24 and paid $134 for 4 tickets. There was no availability for Saturday or Sunday and when I contacted Fever they said it sucks to be me and I will not be getting a refund. I have filed a complaint with the Better Business Bureau and suggest you do the same if you share my experience with this scam company.”
“I purchased two tickets to the Candlelight tribute to Coldplay experience.
I am disabled (which they could not give two hoots about nor consider accommodating) and for a number of reasons including mobility restrictions I arrived 10 minutes past the event start time, I was refused entry, then made to wait almost 30 minutes for the staff to come along basically mob handed to deliver the news, with some attitude and arrogance, that we would not be given entry under any circumstances.
I explained my circumstances and showed them my badges, the woman rolled her eyes.
There were a number of other people that had arrived a little after us also, only minutes, they were extended the same treatment.
They told us to contact the event organisers, which I did, and to be honest I was shocked at the utter disregard - this company and their staff do not give a monkeys once they’ve got your money! ..and so despite not being able to comment on the event itself, because I wasn’t extended the courtesy of being allowed in to see it, I do know that I will not be purchasing any more tickets from them and would not recommend them to anyone.
I also would give 0 stars if I could as I am currently £109 out of pocket, along with the cost of fuel, parking and time - and having also purchased tickets to another of their events in a couple of weeks time and having read the shocking reviews on it I am a very unhappy customer!!!!!”
“Do not use! Seriously seriously disappointed with Fever. We went to the candlelight Hans Zimmer concert in London in February and the entire experience was awful.. When buying tickets for the event, at checkout we were able to chose our seats - and we chose row A seats (61A and 62A). Upon arrival it is a MESS!!! everyone is stood around for ages as they have decided to scrap the assigned seating without telling anyone?!? How ridiculous and with no explanation or accountability. So we end up sitting SEPERATED from eachother at the complete back of the room in different corners. How can they justify letting customers chose and pay for assigned seats then just remove that without communication to us?! And this happened to so many people that night. Following this I emailed straight away and it took them 2-3 weeks to finally come back to me with an answer after ignoring my follow up emails!! A refund would have been such a simple solution to this problem and to honour their customers but NO they ignore you, and offer a small voucher.. as if I’m EVER going to use them again. Embarrassing customer service and shameful company who don’t take accountability for their mess up.”
“Event didn't exist. on arrival with my 87 year old mother, we were told this happens often. Church is holding mass and there's queues of people outside to attend the "so called candlelight event".
Don't get scammedlike I did.”
“Charged for a £30 ticket I never wanted, nor received. Was viewing their site - a blip took me to a venue I didn't want. I didn't complete a purchase. A genuine purchase by me days later came with copious emails and an email from payment agency to say I had completed a purchase. I asked Fever to show me 'the email of alleged purchase' and they couldn't. Had it quoted at me that they don't do refunds - but you have to purchase something for that to be relkevant.”
“They will not reschedule your event or refund your money even if you have Covid. I will never purchase tickets for any event through fever and will make sure everyone in my circle does the same.”
