I purchased two tickets to the Candlelight tribute to Coldplay experience. I am disabled (which they could not give two hoots about nor consider accommodating) and for a number of reasons including mobility restrictions I arrived 10 minutes past the event start time, I was refused entry, then made to wait almost 30 minutes for the staff to come along basically mob handed to deliver the news, with some attitude and arrogance, that we would not be given entry under any circumstances. I explained my circumstances and showed them my badges, the woman rolled her eyes. There were a number of other people that had arrived a little after us also, only minutes, they were extended the same treatment. They told us to contact the event organisers, which I did, and to be honest I was shocked at the utter disregard - this company and their staff do not give a monkeys once they’ve got your money! ..and so despite not being able to comment on the event itself, because I wasn’t extended the courtesy of being allowed in to see it, I do know that I will not be purchasing any more tickets from them and would not recommend them to anyone. I also would give 0 stars if I could as I am currently £109 out of pocket, along with the cost of fuel, parking and time - and having also purchased tickets to another of their events in a couple of weeks time and having read the shocking reviews on it I am a very unhappy customer!!!!!