Do not use! Seriously seriously disappointed with Fever. We went to the candlelight Hans Zimmer concert in London in February and the entire experience was awful.. When buying tickets for the event, at checkout we were able to chose our seats - and we chose row A seats (61A and 62A). Upon arrival it is a MESS!!! everyone is stood around for ages as they have decided to scrap the assigned seating without telling anyone?!? How ridiculous and with no explanation or accountability. So we end up sitting SEPERATED from eachother at the complete back of the room in different corners. How can they justify letting customers chose and pay for assigned seats then just remove that without communication to us?! And this happened to so many people that night. Following this I emailed straight away and it took them 2-3 weeks to finally come back to me with an answer after ignoring my follow up emails!! A refund would have been such a simple solution to this problem and to honour their customers but NO they ignore you, and offer a small voucher.. as if I’m EVER going to use them again. Embarrassing customer service and shameful company who don’t take accountability for their mess up.