So I reviewed a recent experience explaining that despite my being disabled and evidencing this I was made to wait outside a venue for almost half an hour because myself and my daughter had arrived minutes after the start of a performance I’d purchased tickets to see. Then to be told categorically and with some arrogance that we would not be given entry and to take it up with the ticket provider. I have emailed and live chatted, both shutting down any option of any solution, the response to my review was met with contact us yet this company have absolutely no intention of offering any form of solution - they take your money and you can go sing if you think they are going to refund or transfer tickets as a solution option!!! Out of pocket to the tune of £109.50 to be exact and can honestly say minus zero as a rating would be mine! Joke of a company, have it it’ll be the last from me!!!! And I wouldn’t recommend anyone purchasing from your company if you have the tickets away!!