Anne
SCAM! I booked two events through fever. One for an event at the Queen of Hoxton (3 cocktails for £15) which expired as soon as I bought it. However, no due date was mention in the description not the ticket itself. I have enquired about this four times and all they could do was send out an email to another department who would then reach out to the venue. They all tell me the event expired in March but that's when I bought the ticket and, like mentioned earlier, there was no notification on the due date anywhere. It's been almost two weeks so I enquired again to which I got a very hostile and rude response. I quote "NO it is not valid", "Tickets don't last forever". And when I asked if they could give my an estimate of the waiting time they replied "You must be patient" and "Remember that we are dealing with a massive amount of tickets". They can't help me, they have no idea about the actual events and they are all but polite. The latest person whom I chatted with left the chat in the middle of an enquiry as I demanded answers. The other event is the rooftop cinema at Bar Elba, who I can't reach either. I want to know what happens with bad weather and if we could swap tickets. Again, no one is able to answer simple questions, all pass the problem on to someone else or return it to me and so far every single person that I talk to has been very rude. I feel all but respected and since I have not had any good experience with them yet it feels like a big scam. I would never book with them again!
11 months ago
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fever.com has a 1.11 average rating from 282 reviews

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