Disappointing. I ordered a pair of walking boots for my wife off the Internet for a gift and was very disappointed when they arrived, they turned up in a tatty box, scribbled with pen and to top it off they were a different colour!!! Sun bleached is an understatement. I'm not bothered about the box or the pen colouring..but come on..is there no quality control?? I paid nearly £7.00 for next day delivery and had to fork out nearly the same out of my own pocket to return them, not fair as it's not my fault that the goods they supplied were like third hand. Also there was no contact number for me to phone and talk to someone and arrange a exchange. Very disappointing. Jules Gallimore