The boots are great and such a bargain at the sale price, which was nearly half the price elsewhere. The ordering process was smooth and I was kept informed throughout the order processing by F&T, and my item was delivered a day before the due date. BUT I only found out that my parcel was coming a day earlier than I thought because I just happened to check the online tracking (which is great), but no email or text from yodel to tell me that my parcel was coming that day, and I didn't know what time it was coming because apparently F&T don't pay for that service. Honestly F&T - for a fiver delivery charge is it too much to ask for yodel to give a general window of time?? After I got my item delivered, yodel texted me AND emailed me to tell me that my item had been delivered. Which I knew. It would have been much more helpful for yodel to communicate earlier that day that a) my parcel was out for delivery and b) roughly what time it might arrive.