After choosing to ha e goods delivered to a store only after paying was I made aware that not only was this not free, it was charged at £4.99, not far short of the cost of having it delivered to my home. The worst issue though was the fact that no indication of delivery time what so ever was offered. When I enquiries via your customer services I was told it was not possible to give any indication whatsoever. As this product was a present for my daughter who is going away, I cancelled the order and will buy the product through a provider who can tell me when it will arrive. SO- Sale lost!! Well done.