I was annoyed with you because although I placed an order with you at lunchtime by 5.35 ish on the same day I decided that the goods ordered were not quite what I had wanted. I had to send a form to you via your website informing you of this. Consequently a few hours later you emailed me to confirm the order was completed and the next day you sent an email to say it had been despatched! I managed to contact your (Sports Direct) customer services whereon I wss told it was too late to retrieve the order as it was on "large wagon with hundreds of other parcels" and therefore I would need to wait for it to arrive and then return it - at MY OWN cost! You should have a phone number manned later than 6pm on your web site in order to avoid this very unhelpful situation. I only found your phone number the next day through a search engine.