Paid extra for next day service and not sent in time. Trying to obtain refund of postage only to discover not contactable by phone. As I couldn't find a number on website I thought I'd phone one of the Field and Trek stores but most of the stores don't have a phone no listed. When I eventually found a store with a number that actually answered the phone I was given a no. Only to find it out of use. I called the store back again& asked for no. Of their head office and said don't have any other phone nos. I have sent an email to customer services but of course no reply. My advice is don't use this company because if there's a problem you won't get any help.